This page explains who provides Phrasing Legal services, how the business differs from an SRA-authorised law firm and which consumer protections and regulatory limits apply.
Business status
Phrasing Legal is a trading name of Phrasing Ltd.
Phrasing Ltd · company number 15852323 · registered in England and Wales · registered office: 26 Waldegrave Road, Dagenham, England, RM8 2QD
Verify Phrasing Ltd on Companies House (Company No. 15852323)
Phrasing Ltd is not authorised or regulated by the Solicitors Regulation Authority and is not an SRA-regulated law firm.
Individual solicitor status
Phrasing Legal is led by Muhammad Arshed, a solicitor of England and Wales, SRA No. 833553, admitted 3 April 2023. The solicitor is individually authorised and regulated by the SRA.
Verify Muhammad Arshed on the SRA Solicitors Register (SRA No. 833553)The solicitor’s individual regulation does not extend SRA firm authorisation to Phrasing Ltd or Phrasing Legal. Before substantive work begins, we explain whether the work will be personally provided or supervised by the regulated solicitor and what that means for complaints and regulatory protections.
Services supplied through Phrasing Ltd
Phrasing Legal provides clearly defined non-reserved legal services through Phrasing Ltd. We assess the substance of the requested task before accepting instructions. A service label does not determine whether an activity is reserved or separately regulated.
Reserved legal activities
Phrasing Ltd does not undertake reserved legal activities through Phrasing Legal. These include rights of audience, conduct of litigation, reserved instrument activities, probate activities, notarial activities and administration of oaths. Where a matter requires an authorised provider, the client remains responsible for instructing one unless a separate arrangement is expressly agreed.
Immigration
Immigration advice and immigration services are separately regulated. Phrasing Ltd does not accept substantive immigration instructions merely because Phrasing Legal is led by an individually SRA-regulated solicitor. Unless the required lawful authorisation, registration or exemption has been specifically verified, the immigration service is limited to general signposting, non-advisory organisation and referral to an appropriately authorised provider.
Claims-management and FCA boundaries
Phrasing Ltd does not undertake regulated claims-management activity unless the necessary FCA permission, legal-regulator route or other lawful exemption applies. Particular care is taken with employment-related claims and housing-disrepair claims. Our employment service is focused on contracts, internal workplace processes, grievances, disciplinary matters, redundancy consultation and other work that can lawfully be provided within scope. Our housing service does not include regulated housing-disrepair claims-management activity.
Professional indemnity insurance
Phrasing Ltd is not required to maintain professional indemnity insurance that complies with the SRA Minimum Terms and Conditions applicable to SRA-authorised law firms. Before you formally instruct us, you will be told in writing whether the proposed work is covered by alternative professional indemnity insurance and, on request, the relevant scope and amount of any cover.SRA Compensation Fund
Clients cannot make a claim on the SRA Compensation Fund in respect of services supplied through Phrasing Ltd. The Compensation Fund protections associated with an SRA-authorised law firm do not apply to Phrasing Ltd.
Client money
Phrasing Legal does not operate an SRA client account. Money should never be paid into an account held personally by the individual solicitor. Where a third-party cost or other payment is required, the payment arrangement will be explained in writing.
Legal professional privilege
Work supplied through an unregulated organisation may not attract legal professional privilege in the same way as work supplied through an authorised law firm, particularly where work is carried out by a non-authorised person. If privilege is important to a particular matter, that should be considered before instructions are accepted.
Complaints, Legal Ombudsman and SRA
Phrasing Legal maintains an internal complaints procedure. Where a service is personally provided by, or under the responsibility or supervision of, the SRA-regulated solicitor, an eligible client may have a right to complain to the Legal Ombudsman about that legal service. Work supplied solely by a non-authorised person and outside the solicitor’s responsibility or supervision may not fall within the Legal Ombudsman’s jurisdiction. Professional-conduct concerns about the individual solicitor can be reported to the SRA.
Referrals and divided work
If reserved, specialist or separately regulated work is required, we may suggest an appropriately authorised provider. Any relevant referral fee, financial interest or division of responsibility will be disclosed where required. Where work is divided between Phrasing Ltd and an authorised firm or other provider, the client must understand which organisation is responsible for each part.